Privacy Policy

Privacy Policy

Effective Date: [5/25/25]

The Elliot (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, advertising, and lead forms.

This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, submit an inquiry, complete a form, or otherwise interact with us online.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Wedding or event date

  • Guest count

  • Venue preferences

  • Budget or package interest

  • Any other information you choose to provide in an inquiry form, instant form, or contact submission

We may also collect certain technical information automatically when you use our website, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of site activity

  • Referral source

  • Cookie and tracking data

2. How We Collect Information

We collect information in several ways, including when you:

  • Submit a contact form on our website

  • Complete a Meta instant form or lead form on Facebook or Instagram

  • Request pricing, a tour, or more information

  • Contact us by email, phone, or other direct communication

  • Browse our website

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Contact you about tours, availability, pricing, and packages

  • Provide information about weddings, events, and overnight stays

  • Follow up on your interest in The Elliot

  • Improve our website, services, and advertising

  • Track ad performance and marketing results

  • Maintain business records and internal administration

  • Comply with legal obligations

4. Meta Lead Ads and Instant Forms

If you submit your information through a lead form or instant form on Facebook or Instagram, we may use that information to contact you about The Elliot, our venue, our services, availability, packages, promotions, or related offerings.

Information submitted through Meta forms may be transferred to our internal systems, email inboxes, CRM tools, or lead management platforms so we can follow up with you appropriately. Meta may also process information in accordance with its own policies and terms.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve website functionality, understand visitor behavior, and measure advertising performance.

These tools may include services such as:

  • Website analytics tools

  • Meta Pixel or similar advertising tools

  • Other remarketing or conversion tracking technologies

These technologies may collect information about your browsing activity on our site and interactions with our ads.

6. How We Share Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including providers that assist with:

  • Website hosting

  • Lead collection

  • Analytics

  • Advertising

  • CRM and email communications

  • Scheduling or inquiry management

We may also disclose information if required by law or if necessary to protect our rights, property, or safety.

7. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain our records, and comply with legal, tax, or business obligations.

8. Your Choices

You may choose not to provide personal information, but doing so may limit our ability to respond to your inquiry or provide requested information.

If you no longer wish to hear from us, you may contact us and request that we update or remove your information from our active contact records, subject to any legal or administrative retention requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is guaranteed to be completely secure.

10. Third-Party Links and Platforms

Our website, advertisements, or communications may link to third-party websites or platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before submitting information.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

The Elliot
Somerville, Tennessee
Email: Allie@theelliotevents.com
Phone: 901-741-1800

SHOP NOW